Política de privacidad

PRIVACY POLICY

At KOI CASES, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect the following information:

Personal details such as name, email address, phone number, and shipping/billing address
Payment information (processed securely by third-party payment providers; we do not store card details)
Order details and purchase history
Device information such as IP address, browser type, and cookies

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you regarding your order or inquiries
Improve our website, services, and customer experience
Send transactional emails and, if you opt in, marketing communications
Prevent fraud and ensure secure transactions

Sharing Your Information

We only share your information with trusted third parties when necessary, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping and logistics providers
Marketing and analytics services (e.g., Meta, Google Analytics)

These third parties are required to protect your information and use it only for the purposes specified.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Withdraw consent for data processing
Request information about how your data is used

To exercise these rights, contact us at info@koicases.com.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.